St Michael’s Coastal Cottages – Privacy Policy

This privacy policy is for our business website www.stmichaelscoastalcottages.com, as managed by St Michael’s Coastal Cottages (StMCC) and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website - This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy and GDPR Data Protection.

Use of Cookies – Metrics for the StMCC website are tracked by a browser cookie which is saved to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect any personal information. The cookie has a 2 year expiration lifetime.  StMCC also utilises Google Analytics which uses its own cookies to quantify website visitor usage. You can read Google’s privacy policy here - https://www.google.com/privacy.html

Contact & Communication - Users contacting the StMCC website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely on computer and other manual filing systems until a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998. We use this data to maintain booking and financial records and for our own marketing E-mail newsletter purposes. Your details will never be passed on or sold by us to any third parties.

E-mail Newsletter - This website operates an email newsletter program (Mail Chimp), used to inform subscribers about products and services supplied by this website. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties, nor shared with companies or people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write or e-mail the business address at the bottom of this policy. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.

 External Links - Although the StMCC website only intends to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout our website. StMCC cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 Social Media Platforms - Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your own social media platform account.

 Feedback & Reviews - Any review or feedback we receive from you, whether in the visitor book, by email or written survey, becomes the property of StMCC which has the right to use your comments as part of its marketing activity. Full personal details will not be included, but general terms, such as 'Mrs Smith from Oxfordshire' may be used. The onus is on you to let us know at the time of submitting feedback if this is not acceptable to you.

 AMENDMENTS TO TERMS AND CONDITIONS

StMCC has the right to amend or update these Terms and Conditions at any time to reflect any changes in policy or prices which will be reviewed annually. The onus is on the Hirer to read and review any amended Terms and Conditions as published on the StMCC website.

St Michaels Coastal Cottage, Britannia House, Turnpike Hill, Marazion, TR17 0BZ
Registered Business Number 2298206
Email admin@stmichaelscoastalcottages.com
Tel Office 01736 711098

T&C Version 2019